Shipping Policy
At Owldeluxe, we are committed to delivering your orders quickly and reliably.
We work with trusted logistics partners to ensure safe and timely delivery.
Processing Time
Orders are processed within 24–48 hours after confirmation.
During peak seasons or promotional periods, processing may take up to 72 hours.
Shipping Time
We offer multiple shipping methods depending on the destination and product availability:
• Standard Shipping: 7–15 business days
• Express Shipping (FedEx or priority carriers): 5–8 business days
Estimated delivery times may vary depending on location, customs clearance, and external factors beyond our control.
Tracking Information
Once your order is shipped, you will receive a tracking number via email.
You can track your order in real time through our website or carrier’s tracking system.
Shipping Delays
While we strive to meet estimated delivery times, occasional delays may occur due to customs, weather conditions, or carrier issues.
If your order experiences a delay, our support team will proactively assist you.
Incorrect Address
Please ensure that your shipping address is correct before completing your order.
Owldeluxe is not responsible for delays or losses caused by incorrect or incomplete addresses.
Contact Us
If you have any questions regarding shipping, please contact our support team at:
Email: support@owldeluxe.com