Shipping Policy
At OwlDeluxe™, we’re committed to delivering your orders with care, speed, and full transparency. Below are the details of our shipping process:
1. Order Processing
Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your confirmation email. You’ll receive another notification when your order has shipped.
2. Shipping Times
- United States: 5–10 business days
- Canada: 7–12 business days
- Europe: 7–14 business days
- Australia & New Zealand: 10–15 business days
- Rest of the world: 10–20 business days
Note: Actual delivery times may vary based on your location and shipping carrier delays.
3. Shipping Fees
We offer free standard shipping on all U.S. orders over $50. International shipping fees will be calculated and displayed at checkout.
4. Order Tracking
Once your order has shipped, you will receive an email with a tracking number and link. You can also track your order here.
5. Customs & Duties
International orders may be subject to import duties and taxes. These are imposed by your local customs office and are the responsibility of the customer. OwlDeluxe™ is not responsible for delays caused by customs.
6. Questions?
If you have any shipping-related questions, feel free to contact us at: cs@owldeluxe.com