Privacy Policy
This Privacy Policy describes how OwlDeluxe™ (operated by OWLSMATRIX LLC) collects, uses, and protects your information when you visit or make a purchase from our site: www.owldeluxe.com.
1. Information We Collect
- Personal Information: name, email address, shipping address, billing address, payment details, phone number
- Device Information: IP address, web browser, time zone, cookies, and browsing behavior
- Order History: purchase details, order status, returns and communication
2. How We Use Your Information
- To fulfill orders, process payments, and provide shipping
- To communicate with you (order updates, support, promotions)
- To prevent fraud and ensure safe transactions
- To analyze and improve our store and marketing efforts
3. Sharing Your Information
We share your data with trusted service providers (e.g., Shopify, payment gateways, logistics partners) only as necessary to operate our business. We do not sell or rent your personal data to third parties.
4. Your Rights
Depending on your location, you may have rights under GDPR or CCPA including the right to access, update, or delete your personal data. To make a request, please email us at cs@owldeluxe.com.
5. Data Retention
We retain your order and personal data as long as necessary for legal, tax, and operational purposes, unless and until you request deletion.
6. Cookies
We use cookies to improve your experience, support checkout, and analyze website traffic. You can disable cookies via your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
8. Contact Us
For more information or to make a request, please contact us at:
OWLSMATRIX LLC (OwlDeluxe™)
1209 Mountain Rd Pl NE, Albuquerque, NM 87110, United States
Email: cs@owldeluxe.com