1. What makes OwlDeluxe™ clogs unique?

Our clogs are inspired by Japandi design — blending Scandinavian simplicity with Japanese elegance. They're crafted with vegan-friendly materials, designed for orthopedic-level comfort, and built for everyday lifestyle wear.

2. Do you ship internationally?

Yes, we ship worldwide. Shipping times and costs vary depending on your location and will be calculated at checkout.

3. How do I choose the right size?

We recommend checking our Size Guide for detailed measurements and fit tips. Our clogs generally run true to size, but if you're between sizes, we suggest sizing up.

4. Can I modify or cancel my order?

If your order hasn't been processed yet, we can assist with changes. Please contact us at cs@owldeluxe.com within 6 hours of placing your order.

5. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in original condition. Please visit our Refund Policy page for full details.

6. Is OwlDeluxe™ a U.S. company?

Yes. OwlDeluxe™ is owned by OWLSMATRIX LLC, based in Albuquerque, New Mexico. We also have an office in Hanoi, Vietnam to support global operations.

Still have questions? Feel free to contact us or email cs@owldeluxe.com.